Operations & Administration

 

Andrew

 

Andrew began his career in the travel & tourism industry as a mechanic, before gaining his PCV license and operating coach tours throughout the UK & Europe. A position with the Bowens Travel Group followed, before sales, marketing and management positions for the Classic Lodges and Sleepwell Hotel groups. Andrew then spent 7 years managing an established Coach Holiday company in his native North East before being offered the position of Manager at G-Line Holidays in 2015. A qualified Transport Manager with 30 years of experience in the industry, Andrew is a proud father of two girls and enjoys playing snooker and pool in his spare time.

 

Alan

 

Alan began his employment at G-Line in 2019 and quickly became a key member of our Operations team. He has an extensive background in the travel industry, which now spans over 20 years, having previously worked for Thomas Cook. Alan arrived in a Business Development role, but has now taken up our Private Hire sector, amongst other roles within the business. In 2023, he qualified as a Transport Manager. Away from G-Line, Alan has a young family who keep him on his toes, but when time allows he is frequently found following his football team around the country and golfing at the weekends. A day out to Cartmel Races is Alan's favourite excursion.

 

Rachel

 

Rachel first began working for G-Line on Saturdays at the age of 15 in 2010, and has since progressed through multiple departments of the business, to the role of Assistant Manager. In 2014, she achieved a Diploma in Journalism, and in 2016, whilst assisting our Accounts team, she achieved Level 3 in AAT Accounting. In addition to writing the copy for all of our marketing literature, she also co-ordinates the operation of our holiday itineraries. Outside of work, Rachel is currently undertaking a part-time BA (Hons) Degree in Arts & Humanities. As a TV & movie fan, her bucket-list destinations are the iconic filming locations of Alnwick Castle in Northumberland and the Giant's Causeway in Northern Ireland.

 

Marcia

 

Marcia started with G-Line Holidays as a courier driver, and in 2012 began working in our St. Anne's office full-time. As well as dealing with bookings and enquiries, Marcia's extensive roles include loading all the holidays & day excursions into our Tour Booking System (Distinctive Systems), organising logistics for our home collection service, and occasional courier work. Marcia enjoys touring the country with G-Line, as it gives her the opportunity to crochet on board the coach. Her favourite places to visit are Southern Ireland and Scotland’s Hebrides, and she also loves to book onto Theatre trips and attend the Knitting & Stitching Shows in Harrogate.

 

Jackie

 

Jackie started working in the G-Line office in 2010, having worked alongside the company for at least 10 years prior, in the booking of private hire coaches in her previous role as Social Secretary at the Land Registry & Wyre Council. Jackie currently works for the company two days a week in our reservations department, taking bookings, helping with customer enquiries and planning our regular lunch excursions. Jackie has an excellent knowledge of hotels and attractions in UK, and enjoys checking out new destinations for the suitability of our clients. Her favourite places to visit are Sidmouth and Scotland, with their beautiful scenery and walking routes.

 

Joanne

 

Joanne came to G-Line Holidays in 2019. Always having had a passion for working in the travel industry, Joanne gained a BTEC & Diploma in Travel & Tourism, which became part of her BA (Hons) Degree in Business Management. Her previous work experience includes Partington's Holiday Parks and working abroad for Thomas Cook as a Holiday Representative. She is currently working three days a week, taking bookings and helping with customer enquiries, as well as collating all of our customer feedback for review. Joanne has two children and is often seen taking them on G-Line excursions to visit new places and make memories with her family.